Cities inevitably become smarter and smarter by adopting new ICT applications for solving urban problems and taking policy decisions. However, such smart city deployments should be developed as a service to the citizens (i.e. citizen-centric). For that reason, it is necessary to investigate citizens’ opinions, attitudes and behaviors regarding smart city technologies and policy priorities. Such an investigation is something I have always liked to conduct. After all, with my background in sociology and statistics, I am well trained to deal with the large variation in people’s knowledge, trust and familiarity with technological applications within smart cities contexts.
I hold a master degree in sociology (UGent, 2007) and statistics (KU Leuven, 2009) and completed a PhD about statistical models for survey errors and survey data quality (KU Leuven 2013). I have been lecturing classes about statistics and methodology at different universities and worked as a consultant for private, public and academic clients and as a biostatistician in the pharmaceutical sector.