Fighting Disinformation with Intelligent Coaching
Designed intentionally to mislead, disinformation is a big problem today. To help combat this, TITAN delivers an open, distributed and citizen engaging ecosystem which empowers the citizen itself to conduct effective and efficient investigations for understanding whether statements at hand are true. Empowerment is achieved by means of intelligent coaching on the process of investigation. AI-driven, intuitive and personalised ‘question-and-response’ interaction will set the attention of the investigating citizen on the logical interpretation and critical assessment of the implied reasoning and arguments in the statement at hand while directing the citizen in the appropriate use of suitable fact-checking and media literacy tools and services. By being part of the TITAN ecosystem, the citizen is intelligently coached on how to conduct effective investigations either on his/her own or in collaboration with other concerned citizens. Intelligent coaching conversational schemes are personalised according to the investigating citizen’s profile, digital skills, media literacy skills, possible difficulties in thinking critically as well as the linguistic characteristics of the statement under investigation. At the end of such an ‘question-and-response’ interaction cycle, the citizen will have his/her critical thinking and media literacy skills advanced so as to better detect disinformation he/she may encounter in the future at scale. The TITAN Ecosystem will be developed following a human-centered approach which will engage diverse groups of citizens in productive co-creation sessions at all project implementation phases.