Prof. dr. An Jacobs
Senior Researcher
Focus is on the integration of social research within all phases of innovative product development. Therefore, she specializes in user research in the broad sense, combining both quantitative and qualitative techniques (design ethnography, proxy technology assessment, probing and projective techniques, scenario’s and persona’s, living labs). Within the team, she co-ordinates projects related to healthcare and virtual (gaming) experience. With both expertise on adoption and appropriation of new technologies from a professional and end consumer point of view.
+32 2 629 16 48CV : View Full CV
Care4Balance,
Fallrisk,
Telesurgery,
O'CareCloudS,
iReadPlus,
DGEI,
ACCIO,
iCocoon,
SEGA,
HI-MASQUERADE,
Share4Health,
TELECLASSING,
CHF,
HiMasquerade,
Teleon,
CoCoNut,
TRANSECARE,
Acknowledge,
IM3,
Multigov,
MONIT,
MADUF,
Future Study E-Health,
COPLINTHO,
MULTIGOV,
DYSE
Probe and proxies: Unraveling meaningful technology experiences (2013)
The Potential of Digital Games for Empowerment and Social Inclusion of Groups at Risk of Social and Economic Exclusion: Evidence and Opportunity for Policy. (2013)
An Ontology Co-design Methodology for the Co-creation of a Continuous Care Ontology (2013)
State of Play of Digital Games for Empowerment and Inclusion: A Review of Literature and Empirical Cases. (2012)
Collaboration in a Multidisciplinary, Distributed Research Organization: A Case Study (2012)
Integrating the everyday-life context in subjective video quality experiments (2012)
Interactive Applications for Children With Hearing Impairments: a Process of Inspiration, Ideation, and Conceptualization (2012)
User-driven design of a context-aware application: an ambient-intelligent nurse call system (2012)
Ladders and snakes: Lessons learned from applying contextual laddering to game prototype evaluation. (2012)
Evaluating PresenceScape: a 3D virtual world application to support social awareness and informal communication in distributed teams (2012)
User-driven design of a context-aware application: an ambient-intelligent nurse call system (2012)
Participatory design of a continuous care ontology: Towards a user-driven ontology engineering methodology (2011)
Towards ontology co-creation in institutionalized care settings (2011)
IBBT ACCIO, deliverable D1.1: Recommendation report based on the analysis of the current care practices within a institutionalized care context (2011)
Beyond being there: A grounded investigation of the value of virtual worlds for remote family interaction (2010)
"Do it Yourself with a little help from my friends." (2010)
Understanding Hearing Impaired Children: Involving target users with special communication needs (2010)
School's out for Redesign: Involving Stakeholders in the Creation of a Teleclassroom Environment and Experience (2010)
How to approach a many splendored thing: Proxy Technology Assessment as a methodological praxis to study virtual experience (2010)
Criminal cities and enchanted forests: a user-centred assessment of the applicability of the Pervasive GameFlow model (2010)
Finding a role for e-patients in information sharing between healthcare providers. (2010)
School's out for redesign: involving stakeholders in the creation of a teleclassroom environment and experience (2010)
User-driven design of an ontology-based ambient-aware continuous care platform (2010)
D1.1: SoA of applications; type of users; business models; and UCD (2010)
SEGA. Self-representation in virtual worlds and games: the creation and experience of avatars (2010)
Share4health WP 7.2: EMR use and data sharing: Experimentation evaluation and exploration of future practices of GPs (2010)
transeCare domeinanalyse: doelgroepafbakening D1.1.A (2010)
How to approach a many splendored thing: Proxy Technology Assessment as a methodological praxis to study virtual experience (2010)
Collaboration through ICT between Healthcare Professionals: The Social Requirements of Health 2.0 Applications (2010)
IBBT HI-Masquerade, deliverable D3.2: Expert evaluation of the final demonstrator (2010)
Daily organizational and technical issues arising in a multidisciplinary research organization. A case study. (2010)
DYSE D1.1: SoA of applications, type of users, business models and UCD (2010)
Research methods for involving hearing impaired children in IT innovation (2010)
Collaboration through ICT between Healthcare Professionals: The Social Requirements of Heal 2.0 Applications (2009)
The Place of TV and Other Media in Common Gaming Practices: A Fluent Marriage?. Paper for EuroITV2009 (2009)
User in the driver's seat of innovativeness in digital media development? Reflections on current conceptualisations (2009)
Beyond us and them: a mixed method participatory UCD approach to support a virtual scientific interdisciplinary organisation. Paper for CHI 2009. (2009)
Strategic Design With Care (2009)
Ethnography: the Holy Grail of Game Studies? Some Methodological Thoughts. Paper for Ethnography – Living Cultures Conference (2009)
User innovativeness in digital media development? Reflections on current conceptualisations (2009)
Researching audiences of computer and video games: methodological approaches and thoughts. (2009)
IBBT CoCoNut: WP 1.2: Communication, collaboration and coordination in the IBBT community. Report of an ethnographic fieldstudy in IBBT research groups. (2009)
Let me hear your body talk: The meaning of gesture control and mixed reality in remote family interaction (2009)
The young audience: digital picture books as a catalyst for learning through play and the longing for books (2009)
Scenario's as a tool and Gr@sp scenario process (2009)
IBBT Teleclassing, deliverable D4.3.2: Classroom within a studio setting (2009)
IBBT TranseCare: D 4.6 (deel 2): Proxy-onderzoek TranseCare (2009)
Share4Health WP 7.1.1. Health records: socio-medical domain analysis from the viewpoint of pharmacists. (2009)
Teleclassing D.1.2.4 Consolidated user views. Translation into scenarios (2009)
Teleon WP 2.4 Usability, likeability, sociability and playability analysis. (2009)
Nieuw leven in de brouwerij: levende boeken in de bib (2009)
The amount of perceived presence in a Teleclassing environment (2009)
Exploring and designing wireless city applications by way of archetype user research within a living lab (2009)
The importance of different dimensions of presence in a smart classroom concept: the case of the Teleclassing project (2009)
Presence and mediated interaction: A means to an end? (2009)
A multi-disciplinary approach towards the design and development of value + eHomeCare services. (2009)
IBBT HI-Masquerade, deliverable D2.2.1: Analysis of virtual worlds (2009)
Geslachtsidentiteit: een argument bij hoedebeslissingen ? (2009)
IBBT HI-Masquerade, deliverable D2.4.1: User research - Proxy technology assessment (2009)
A massive role-playing experiment with CSCW tools: towards a better understanding of mediated communication and collaboration in virtual multidisciplinary teams. (2009)
IBBT Share4Health: D 2.3: Social Requirements and scenarios of health 2.0 (2009)
Targeting Different Audiences in Computer and Videogames: A Qualitative Multimethod approach (2009)
De inpasbaarheid van innovatieve leervormen in het dagelijks leven van personen. Een analyse van de resultaten van de gebruikerstesten middels een proxy - TWINIC - in samenwerking met de docenten van HoGent, Campus Vesalius. (2009)
IBBT H1-Masquerade. deliverable D2.2.1: Analysis of virtual worlds (2009)
IBBT HI Masquerade. deliverable D2.4.1: User research - Proxy technology assessment (2009)
Proxy technology assessment as a multi-method approach for identifying social requirements of co-creative media. Paper presented at NordiCHI 2008 Workshop: New approaches to requirements elicitation (2008)
Faking the real thing? Proxy technology assessment as a method for participative design. Paper presented at Participatory Design Conference 2008 (2008)
Mobile Television in Flanders: Multi-methodical approach for user-centric technology development. Presentation at Audience section for the IAMCR (International Association for Media and Communication Research) congress ‘Media and global divides’, organise (2008)
Does Mobile Television Challenge the Dimension of Viewing Television? An Explorative Research on Time, Place and Social Context of the Use of Mobile Television Content. Presented at the EuroITV 2008 Conference (2008)
Mobile television or television on a mobile? Presented at the Cost 2008 Conference (2008)
‘Multichannel e-government. A reality check by way of in-depth user and usability research in Flanders’, International Conference on eGovernment. (2007)
Sense and sensibility: personas as boundary objects in technology design. Presentation at ESA 8th Annual Conference of the European Sociological Association (Theoretical and Methodological Innovations) (2007)
‘Kapellekes hebben’, ‘window shoppen’ en ‘boodschappen doen’ als insteek voor de ontwikkeling van nieuwe mobiele ICT applicaties. Presentation at ‘Dag van Sociologie’ Conference (2007)
‘Thick’ personas – Using ethnographic methods for persona development as a tool for conveying the social science view in technological design.’ Paper for COST 298 Conference (2007)
Exploring and designing wireless city applications by way of archetype user research within a living lab, Paper for the Cost 298 Conference (2007)
Walking the interface: domestication reconsidered? (2007)
Walking the interface: uncovering practices through proxy technology assessment. Paper for EPIC 2006 (2006)
Sociologische Praktijk, Sociologie en Sociologen. Verkenning van productontwikkeling als grensgebied voor beroepspraktijk, doctoraatsverhandeling (2005)
Sociological practitioners contributing to new product development: Mapping the challenges (2004)
Verzilvering van een collectieve inspanning. Context, ontstaan en evolutie van het Tijdschrift voor Sociologie(1980-2004) (2004)
Consequences of sex of the custodial parent on the well-being of adolescents. Evidence from Belgian data (2004)
In en om het justitiepaleis: de invloed van sector van tewerkstelling op sociale oriëntatie bij juristen (2000)
The Potential of Digital Games for Empowerment and Social Inclusion of Groups at Risk of Social and Economic Exclusion: Evidence and Opportunity for Policy. (2013)
An Ontology Co-design Methodology for the Co-creation of a Continuous Care Ontology (2013)
State of Play of Digital Games for Empowerment and Inclusion: A Review of Literature and Empirical Cases. (2012)
Collaboration in a Multidisciplinary, Distributed Research Organization: A Case Study (2012)
Integrating the everyday-life context in subjective video quality experiments (2012)
Interactive Applications for Children With Hearing Impairments: a Process of Inspiration, Ideation, and Conceptualization (2012)
User-driven design of a context-aware application: an ambient-intelligent nurse call system (2012)
Ladders and snakes: Lessons learned from applying contextual laddering to game prototype evaluation. (2012)
Evaluating PresenceScape: a 3D virtual world application to support social awareness and informal communication in distributed teams (2012)
User-driven design of a context-aware application: an ambient-intelligent nurse call system (2012)
Participatory design of a continuous care ontology: Towards a user-driven ontology engineering methodology (2011)
Towards ontology co-creation in institutionalized care settings (2011)
IBBT ACCIO, deliverable D1.1: Recommendation report based on the analysis of the current care practices within a institutionalized care context (2011)
Beyond being there: A grounded investigation of the value of virtual worlds for remote family interaction (2010)
"Do it Yourself with a little help from my friends." (2010)
Understanding Hearing Impaired Children: Involving target users with special communication needs (2010)
School's out for Redesign: Involving Stakeholders in the Creation of a Teleclassroom Environment and Experience (2010)
How to approach a many splendored thing: Proxy Technology Assessment as a methodological praxis to study virtual experience (2010)
Criminal cities and enchanted forests: a user-centred assessment of the applicability of the Pervasive GameFlow model (2010)
Finding a role for e-patients in information sharing between healthcare providers. (2010)
School's out for redesign: involving stakeholders in the creation of a teleclassroom environment and experience (2010)
User-driven design of an ontology-based ambient-aware continuous care platform (2010)
D1.1: SoA of applications; type of users; business models; and UCD (2010)
SEGA. Self-representation in virtual worlds and games: the creation and experience of avatars (2010)
Share4health WP 7.2: EMR use and data sharing: Experimentation evaluation and exploration of future practices of GPs (2010)
transeCare domeinanalyse: doelgroepafbakening D1.1.A (2010)
How to approach a many splendored thing: Proxy Technology Assessment as a methodological praxis to study virtual experience (2010)
Collaboration through ICT between Healthcare Professionals: The Social Requirements of Health 2.0 Applications (2010)
IBBT HI-Masquerade, deliverable D3.2: Expert evaluation of the final demonstrator (2010)
Daily organizational and technical issues arising in a multidisciplinary research organization. A case study. (2010)
DYSE D1.1: SoA of applications, type of users, business models and UCD (2010)
Research methods for involving hearing impaired children in IT innovation (2010)
Collaboration through ICT between Healthcare Professionals: The Social Requirements of Heal 2.0 Applications (2009)
The Place of TV and Other Media in Common Gaming Practices: A Fluent Marriage?. Paper for EuroITV2009 (2009)
User in the driver's seat of innovativeness in digital media development? Reflections on current conceptualisations (2009)
Beyond us and them: a mixed method participatory UCD approach to support a virtual scientific interdisciplinary organisation. Paper for CHI 2009. (2009)
Strategic Design With Care (2009)
Ethnography: the Holy Grail of Game Studies? Some Methodological Thoughts. Paper for Ethnography – Living Cultures Conference (2009)
User innovativeness in digital media development? Reflections on current conceptualisations (2009)
Researching audiences of computer and video games: methodological approaches and thoughts. (2009)
IBBT CoCoNut: WP 1.2: Communication, collaboration and coordination in the IBBT community. Report of an ethnographic fieldstudy in IBBT research groups. (2009)
Let me hear your body talk: The meaning of gesture control and mixed reality in remote family interaction (2009)
The young audience: digital picture books as a catalyst for learning through play and the longing for books (2009)
Scenario's as a tool and Gr@sp scenario process (2009)
IBBT Teleclassing, deliverable D4.3.2: Classroom within a studio setting (2009)
IBBT TranseCare: D 4.6 (deel 2): Proxy-onderzoek TranseCare (2009)
Share4Health WP 7.1.1. Health records: socio-medical domain analysis from the viewpoint of pharmacists. (2009)
Teleclassing D.1.2.4 Consolidated user views. Translation into scenarios (2009)
Teleon WP 2.4 Usability, likeability, sociability and playability analysis. (2009)
Nieuw leven in de brouwerij: levende boeken in de bib (2009)
The amount of perceived presence in a Teleclassing environment (2009)
Exploring and designing wireless city applications by way of archetype user research within a living lab (2009)
The importance of different dimensions of presence in a smart classroom concept: the case of the Teleclassing project (2009)
Presence and mediated interaction: A means to an end? (2009)
A multi-disciplinary approach towards the design and development of value + eHomeCare services. (2009)
IBBT HI-Masquerade, deliverable D2.2.1: Analysis of virtual worlds (2009)
Geslachtsidentiteit: een argument bij hoedebeslissingen ? (2009)
IBBT HI-Masquerade, deliverable D2.4.1: User research - Proxy technology assessment (2009)
A massive role-playing experiment with CSCW tools: towards a better understanding of mediated communication and collaboration in virtual multidisciplinary teams. (2009)
IBBT Share4Health: D 2.3: Social Requirements and scenarios of health 2.0 (2009)
Targeting Different Audiences in Computer and Videogames: A Qualitative Multimethod approach (2009)
De inpasbaarheid van innovatieve leervormen in het dagelijks leven van personen. Een analyse van de resultaten van de gebruikerstesten middels een proxy - TWINIC - in samenwerking met de docenten van HoGent, Campus Vesalius. (2009)
IBBT H1-Masquerade. deliverable D2.2.1: Analysis of virtual worlds (2009)
IBBT HI Masquerade. deliverable D2.4.1: User research - Proxy technology assessment (2009)
Proxy technology assessment as a multi-method approach for identifying social requirements of co-creative media. Paper presented at NordiCHI 2008 Workshop: New approaches to requirements elicitation (2008)
Faking the real thing? Proxy technology assessment as a method for participative design. Paper presented at Participatory Design Conference 2008 (2008)
Mobile Television in Flanders: Multi-methodical approach for user-centric technology development. Presentation at Audience section for the IAMCR (International Association for Media and Communication Research) congress ‘Media and global divides’, organise (2008)
Does Mobile Television Challenge the Dimension of Viewing Television? An Explorative Research on Time, Place and Social Context of the Use of Mobile Television Content. Presented at the EuroITV 2008 Conference (2008)
Mobile television or television on a mobile? Presented at the Cost 2008 Conference (2008)
‘Multichannel e-government. A reality check by way of in-depth user and usability research in Flanders’, International Conference on eGovernment. (2007)
Sense and sensibility: personas as boundary objects in technology design. Presentation at ESA 8th Annual Conference of the European Sociological Association (Theoretical and Methodological Innovations) (2007)
‘Kapellekes hebben’, ‘window shoppen’ en ‘boodschappen doen’ als insteek voor de ontwikkeling van nieuwe mobiele ICT applicaties. Presentation at ‘Dag van Sociologie’ Conference (2007)
‘Thick’ personas – Using ethnographic methods for persona development as a tool for conveying the social science view in technological design.’ Paper for COST 298 Conference (2007)
Exploring and designing wireless city applications by way of archetype user research within a living lab, Paper for the Cost 298 Conference (2007)
Walking the interface: domestication reconsidered? (2007)
Walking the interface: uncovering practices through proxy technology assessment. Paper for EPIC 2006 (2006)
Sociologische Praktijk, Sociologie en Sociologen. Verkenning van productontwikkeling als grensgebied voor beroepspraktijk, doctoraatsverhandeling (2005)
Sociological practitioners contributing to new product development: Mapping the challenges (2004)
Verzilvering van een collectieve inspanning. Context, ontstaan en evolutie van het Tijdschrift voor Sociologie(1980-2004) (2004)
Consequences of sex of the custodial parent on the well-being of adolescents. Evidence from Belgian data (2004)
In en om het justitiepaleis: de invloed van sector van tewerkstelling op sociale oriëntatie bij juristen (2000)
